Our policy lasts 10 days. If 10 days have passed since the purchase, unfortunately, we will not be able to offer you a refund or exchange.
To receive the goods, the goods must be unused and in the same condition. It must also be in the original packaging.
Several types of goods are not refundable. Perishable goods, flowers, newspapers or magazines are not refundable. We also do not accept intimate or hygienic products, hazardous materials, flammable liquids or gases.
Additional non-refundable items:
- gift cards
- downloadable software products
purchase or purchase confirmation.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are provided (if applicable)
- A book with clear signs of use
- CD, DVD, VHS cassette, software, video game, cassette or vinyl record that was opened
- Any item not in its original condition is defective
Merchandise that has been delivered more than 30 days after delivery
Refund (if applicable)
after receiving and verifying your return, we will send to notify you that we have received that your returned goods. We also notified you of the approval or rejection of your refund.
If you are approved, your payment will be automatically calculated on your amount.
Late or missing refunds (if applicable)
If you have not received a refund, first check your bank account again.
This means that your refund will be officially published.
Next, contact your bank. Often there is some processing time.
If you did all this, then you have already received a refund, please contact us at firstname.lastname@example.org.
Sale of goods (if applicable)
Unfortunately, the goods cannot be returned.
Exchange (if applicable)
We only replace products if they are defective or damaged. If you need to exchange it for the same product, send us an email at email@example.com and send your product to:
if the product was marked as a gift upon purchase and delivered to you directly, you will receive a gift credit in the amount of your return, gift certificate.
If upon purchase the item was not marked as a gift, or the donor received an order that was sent to you later, we will send you an answer and he will know about your return.
: To return your product, you must send it by mail:
You will be responsible for paying your own expenses. Shipping cost is not refundable. If you receive a refund, the refund will be deducted from your refund.
Depending on what you want to exchange.
If you ship items worth more than $ 50, you should use the delivery tracking service or purchase shipping insurance. We do not guarantee that you have received your returned item..